Understanding the Distinction Between ITSM and ITOM: ITOM Importance for Organizations

In the realm of Information Technology (IT), the distinctions between IT Service Management (ITSM) and IT Operations Management (ITOM) often lead to confusion among customers. Let us delve into the core concepts of each to provide clarity. ITSM and ITOM, both critical IT management strategies, serve distinct purposes. ITSM encompasses a spectrum of activities that...